Resident Services - Kirk
Demaclid (maintenance issues and billing/payments)
(239)376-1973 (Direct)
Lease Department - Kristen Masters (lease application
processing)
(239) 374-1484 (Direct)
Sales Department - Veronica Cardama (unit sales and
purchase processing)
(239)308-0267 (Direct)
Head of Maintenance at Ventanas – Boris Schwartzmann
(on-site at Ventanas on weekdays)
Please contact Kirk Demaclid at Newell with any maintenance
inquiries for the Ventanas common areas and property
Office Hours: Monday-Friday 8 AM – 5 PM EST
*If you have a property threatening emergency to report
outside of Newell’s office hours: Dial (239)514-1199 and
press “0” to reach the 24 Hour Emergency Oncall Service for
assistance.
*For life-threatening emergencies, please dial 911
